Report introspection issues
Introspection is a process of loading metadata of a database. When you perform introspection, structural information in the data source is inspected to detect tables, columns, routines, and other database objects with their attributes.
Sometimes introspection runs into problems. The following situations might take place:
Slow introspection: loading the database objects takes too much time.
Incorrect introspection: there are outdated objects in the database, or the new objects are missing from it.
In DataGrip, you can collect troubleshooting materials to diagnose each situation. As you collected all the needed materials, consider passing them on to our support team.
Reporting your problem
To report an issue, you can use any option that is described in the Where to report an issue section. But we recommend using the JetBrains Support Center.
Submit a request in the JetBrains Support Center
Open the request form by doing one of the following:
Click .
The request form will contain prefilled fields about your product and OS.
Go to the Submit a request page.
Fill in the Submit a request form.
If it is possible, attach some troubleshooting materials.
Click Submit.