# Groups

The Groups page in YouTrack displays a list of groups.

![A list of groups in YouTrack.](https://resources.jetbrains.com.cn/help/img/youtrack/2026.2/groups-list.png)

A group is a collection of user accounts. Groups let you manage multiple accounts more efficiently. You can grant and restrict access to specific features in YouTrack for all group members at once.

## Groups or Project Teams?

Use a project team when users need the same role in a single project. Each project has one project team, and its role assignments apply only to that project.

Create a user group when you want to manage the same collection of users across multiple projects or other resources. You can assign different roles to the group in different projects or add the group to project teams. Updating the group membership then updates access for its members wherever the group is used.

> **Note: Groups in Visibility Settings**
> Creating a group doesn't automatically make it available as an option in the Visible to list for issues, comments, and attachments. To select a group in visibility settings, you generally need to be a member of this group. A project administrator can also make the group easier to discover by adding it as the default visibility group or as a recommended visibility option in project settings.
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> Visibility settings can only limit access within the permissions that are already granted in the project. Members of the group still need permission to read issues in the project. For more information, see [Filtering Groups and Users in Visibility Settings](set-visibility-of-issue-or-comment.html#filtering-groups-users-visibility-settings) and [Manage Visibility](manage-default-visibility.html).

> **Tip: Permissions**
> Access to view the list of groups is available to users who have Update Project or Low-level Admin Read permission.
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> Additional access can be granted to non-admin users by adding them to the list for the optional Read Groups feature. Access to update group settings and memberships can be granted using the optional Update Groups feature. To learn more, see [Optional Features](experimental-features.html).

The following operations are available on this page:

* [Create a Group](create-user-group.html)

* [Nest a Group under Another Group](nest-group-under-group.html)

* [Merge Groups](merge-groups.html)

* [Merge a Group into a Project Team](merge-group-into-team.html)

Select a group in the list to open the Details sidebar. The sidebar displays all the roles that are assigned to the group and the project in which each role is applied.

The group also inherits roles that are assigned to a parent group. For example, roles that are assigned to the All Users group are available to all the groups that are nested under this group. Roles that are assigned to parent groups are not shown in the sidebar.

The sidebar contains tabs where you can perform the following operations for the selected group:

* [Add and Remove Members](configure-group-members.html)

* [Edit Basic Group Settings](edit-basic-settings-of-a-group.html)

* [Manage Group Access](configure-access-for-a-user-group.html)

* [Delete Groups](delete-user-groups.html)

For details about customer groups in helpdesk projects, see [Helpdesk Customer Groups](helpdesk-customer-groups.html).

## Teams

The Groups page also contains a list of all the project teams in YouTrack. As you have exactly one project team for every YouTrack project, this is basically an overview that shows you how many members are assigned to each project team and which roles are assigned to the team in each project.

![A list of project teams in YouTrack.](https://resources.jetbrains.com.cn/help/img/youtrack/2026.2/teams-tab-groups-page.png)

The following actions are available in this view:

* Select a project team in the list to display additional information in the Details sidebar.

* Click the name of a project team to open the People page in the project settings. From here, you can add members to and remove members from the project team. For more information, see [Project Team](manage-project-access.html#project-team).

## Groups and Teams

When the filters for Groups and Teams are both active, you have access to a mixed mode that shows both groups and project teams in a single list. In this view, project teams are shown with -team appended to the project name.

![A list of groups and project teams in YouTrack.](https://resources.jetbrains.com.cn/help/img/youtrack/2026.2/groups-and-teams-tab.png)

The information in this view helps you identify groups that duplicate the memberships and role assignments that are available to users as members of a project team. If you find a group that can be safely merged into a project team without affecting access rights in other projects, you can merge it into a project team from the Groups tab. For more information, see [Merge a Group into a Project Team](merge-group-into-team.html).

## Customer Groups

Groups marked with the Helpdesk badge are customer groups. Customer groups are used in helpdesk projects to share tickets with members of the same company, department, or team. They don't receive roles or permissions and can't be nested under other groups.

![Customer groups in the Groups list.](https://resources.jetbrains.com.cn/help/img/youtrack/2026.2/customer-groups-list.png)

To learn more about this feature, see [Helpdesk Customer Groups](helpdesk-customer-groups.html).