# Create a Group

In YouTrack, a group defines how a collection of users gains access to work with the application. The access rights are defined by assigning one or more roles to the group.

Use groups to provide a uniform set of permissions to a collection of users who perform similar tasks and require a non-standard level of access. To provide users with a standard level of access for a specific project, you can add them directly to the project team. For more information, see [Add People to the Project Team](manage-project-access.html#add-users-to-project-team).

In addition to the default groups, you can create as many groups as you need for your YouTrack instance.

Procedure: To create a new group:

> **Tip:**
> Requires permissions: Update Project or Low-level Admin Write

1. From the main navigation menu, select ![](https://resources.jetbrains.com.cn/help/img/youtrack/2026.2/settings.svg) `Administration > Access Management > Groups`.

2. Click the New group button in the header.

3. In the New Group dialog, enter a name for the new group.

![The dialog for adding a new group.](https://resources.jetbrains.com.cn/help/img/youtrack/2026.2/new-group.png)

4. Select the group type.

* User group creates a standard group that can be assigned roles and used to manage access for its members.

* Customer group creates a helpdesk group whose members can view and comment on tickets shared with the group. Customer groups can't be assigned roles or nested under other groups.

5. Click the Create button.

* The group is created. However, it does not have any members or role assignments. Select one of the following tabs to perform the corresponding operation: | Tab | Operation | | --- | --- | | Members | Add one or more users to the group. For more information, see [Add and Remove Members](configure-group-members.html). | | Roles | Grant a role in one or more projects to every member of the group. For more information, see [Manage Group Access](configure-access-for-a-user-group.html). | | Project Teams | Add the group to one or more project teams. | | Settings | Edit the basic settings for the group. For more information, see [Edit Basic Group Settings](edit-basic-settings-of-a-group.html). |