FAQ
Do I need a license to use the JetBrains Toolbox App?
No, the application is completely free of charge.
How do I install a tool in a different location?
Go to the Toolbox App settings (choose Settings under the locknut icon in the upper right-hand corner of the main Toolbox App screen), scroll down to the Tools section, and change the Tools install location field.
How do I open a GitHub, GitLab, or BitBucket project in a JetBrains IDE?
The Toolbox App offers a Google Chrome extension and a Firefox add-on to help you check out GitHub projects and open them in your IDE with one click.
How do I install another version of my IDE side by side with the one I already have?
To install another version of an installed IDE, click the context menu of the installed tool, select Other versions, and install the version you need from the list of available options. The newly installed version will appear in the Installed tools section.
Is there a way to reduce the Toolbox App’s disk space usage?
Please check whether your app keeps a previously installed version of each tool – this is by design to enable instant rollback. You can delete previous versions to save space. Click Remove the previous versions under the Keep previous versions of tools to enable instant rollback toggle settings in the Tools section of the app’s settings. Note that if you do this, you’ll lose the ability to instantly roll back to a previous version.
You can also clean up the leftover tool directories and clear the download cache. In order to do so, navigate to Toolbox App Settings, expand the Tools section, and look for the lines Clean up leftover tool directories and Clear download cache, which will immediately tell you how much space they occupy. Follow the Clean up leftover tool directories link to see a detailed breakdown of the leftover directories grouped by the tool that created them and sorted by the modification date. You can delete each tool’s directories individually, or all of them with a single click.
How do I collect Toolbox App logs?
In the Toolbox App, click the locknut icon in the upper right-hand corner, choose Settings, and navigate to the About tab. There you will find a Show log files button.
You can also find the logs in your file system:
If there are no logs, please launch the Toolbox App using the --debug flag: jetbrains-toolbox --debug.
What’s the quickest way to find my favorite tool?
You can use the Search field to find your tool by name or version.
For your convenience, the tools can be arranged in any order you please. Press the arrow keys (↑/↓) to select an IDE, and then press ⌘⇧↑/⌘⇧↓ to move the selected tool around.
Additionally, you can change the display name in each IDE’s settings in the Toolbox App.
I can’t log in with my JetBrains Account
Please try the following manual login procedure:
Log in manually
Click the Log in… button.
Return to the Toolbox App (in case it has lost focus) and click the Troubleshoot... button under the Waiting for login in the default browser spinner.
Click the Copy link button to copy the special login link to your clipboard.
Paste the link into the address bar in a web browser of your choosing.
Log in to your account normally. Once you’ve logged in, you will be presented with an authorization token.
Copy the authorization token and paste it into the input field in the Toolbox App.
Why is one of the JetBrains tools missing from my Toolbox App?
Some JetBrains tools are developed for a particular OS. For example, dotNet tools like ReSharper, ReSharper C++, dotMemory, dotPeek, etc. are available in the Toolbox App only on Windows.
How can I install JetBrains Toolbox App on Windows silently?
Refer to Silent installation on Windows.
Does the Toolbox App collect any usage statistics or call home?
The application sends usage data only after your explicit consent. On the server side, we use a query string to detect download requests originating from the application.
Where are the applications downloaded from?
All downloads are verified to come from downloads.jetbrains.com. https is used in all communication.
Where are the IDEs located on my hard drive?
Does Toolbox App provide a way to edit IDE configs?
To tune, for example, some JVM options for the IntelliJ IDEA launcher, use the following steps:
Edit IDE config
In the Toolbox App, click the vertical ellipsis on the right-hand side of the IDE for which you want to change configurations.
Select Settings and then Configuration.
From the list of available options, select the one you need and adjust the configuration.
Will it respect my IDE settings on installing or upgrade?
Yes, it will.
What if I already have some JetBrains tools installed?
In most cases the Toolbox App can detect these IDEs and work with them, without supporting certain features. However, if you decide to stay with the Toolbox App, we recommend uninstalling these previously installed tools and re-installing them through the Toolbox App.
Where can I find previous releases of the Toolbox App?
You can find the previous versions page.
How to set timeout for proxy?
There are two settings in the Toolbox App's .settings.json file:
network.connect_timeout: this is a timeout in milliseconds for low-level network operations.network.download_timeout: this is a timeout in milliseconds for the whole download process, including all redirects and retries.
Check the following example for the 5-second timeout:
Check the following settings file locations based on the OS you use: