Troubleshooting

To troubleshoot the issues that may arise during deployment, configuration or operation of Qodana Self-Hosted, use the following command to extract log entries:

docker run -v /var/run/docker.sock:/var/run/docker.sock \ quay.io/jetbrains/qodana-installer-cli:latest logs > all.troubleshooting.logs

Study log entries and also try to:

Look for the message related to a specific issue
Review the possible causes of the issue
Find the trace and debug the issue

If you cannot debug the issue or if the issue persists, navigate to the JetBrains website and create a request containing the following information:

Information item	Description
Summary	Short and self-contained description of the issue
Description	Additional information to outline the issue better
Attachments	Any log files and screenshots, if available
Tags	Specify the version
Type	Try to categorize the title and the description of your case. This will be refined after the maintainers analyze the issue
Priority	Set the priority to the issue. Apply common sense for the definition of the urgency level

29 August 2025